The Harrogate Hub

Privacy Policy

The Harrogate Hub Privacy Notice

Our contact details

Name: Adam Price, The Harrogate Hub

Address: 39 Oxford St, Harrogate, HG3 1AP

Phone Number:

E-mail:  sayhello@harrogatehub.org

What type of information we have

We currently collect and process the following information:

  • Name, address, email, phone number, which church you attend if any, any role you have within the local community or church, any donations you have made and gift aid declarations.

How we get the information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • because you have told us you would like to be kept up to date with news from The Harrogate Hub.
  • because you have told us you would like to volunteer for or participate in a church or Harrogate Hub project
  • because you are employed by The Harrogate Hub
  • because you have made donation to The Harrogate Hub and provided your details via a gift aid declaration.
  • Because you are a church leader and have provided your contact details to a Harrogate Hub employee or have published your contact details on your church website.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  • Explicit consent of the data subject (i.e. the individual to whom the data relates) so that we can keep you informed about news, events, activities and services and keep you informed. about events. You are able to remove your consent at any time. You can do this by contacting sayhello@harrogatehub.org
  • Processing is necessary for carrying out legal obligations, for example in relation to Gift Aid or under employment, social security or social protection law, or a collective agreement.
  • Processing is necessary for our legitimate interests or the legitimate interests of a third party, for example our safeguarding work to protect children and adults at risk; another example is in developing our network of church leaders.
  • Processing is necessary for the performance of a contract with you, or to take steps to enter into a contract e.g. processing your data in connection with your participation in a project.

 What we do with the information we have

The Harrogate Hub complies with its obligations under the GDPR by keeping personal data up to date and secure; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes: –

  • To fundraise and promote the interests of the The Harrogate Hub;
  • To manage our employees and volunteers;
  • To maintain our own accounts and records and process a donation that you have made (including the processing of gift aid applications);
  • To inform you of news, events, activities and services run by The Harrogate Hub, or by other organisations that we think might be of interest to you and of any changes to those events, activities and services or changes to our role holders;
  • To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults at risk of harm or neglect are provided with safe environments;
  • To deliver the Harrogate Hub’s mission to our community, and to carry out any other voluntary or charitable activities for the benefit of the public as provided for in the constitutions and statutory framework of the data controller;
  • To seek your views or comments;
  • To send you communications which you have requested and that may be of interest to you, these may include information about campaigns, appeals and other fundraising activities;
  • To process a grant or application for a role;
  • To share your contact details with leaders of initiatives or projects where you have expressed an interest in that initiative

How we store your information

Your information is securely stored digitally, with the exception of paper-based gift aid declarations which are stored in a locked filing cabinet.

We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 7 years to support HMRC audits. In general, we will endeavour to keep data only for as long as we need it. This means that we may delete it when it is no longer needed.

Our Website – Cookies

Cookies are small text files that are placed on to your computer by websites that you visit. We use cookies on our website, which may collect personal data. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. You can set your web browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly. By continuing to use our website, you are accepting our use of the cookies that make advertising and communications more relevant to you and your interests, and further help us to improve our website.

 

Our Website – Third-party links

Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at sayhello@harrogatehub.org or 39 Oxford St, Harrogate, HG3 1AP if you wish to make a request.

 

How to complain

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Scroll to top